TeukooTeukoo

Privacy Policy

How we collect, use and protect your personal information.

Information we collect

  • Account information (name, email address, date of birth)
  • The data sent to us by your sign-in service, if you use one — see “Sign-in through a third-party service”
  • Payment information (deposit and withdrawal addresses, identifiers of stablecoin transactions)
  • Gaming activity and preferences
  • Device and usage information

Sign-in through a third-party service

You can create your account and sign in with your Google account instead of a password. In that case, Google sends us three pieces of information, and three only:

  • Your email address, and the fact that Google has verified it
  • Your first name
  • A technical identifier specific to Google, which we use to recognise you from one visit to the next

We never receive your Google password, the content of your mailbox, your contacts, or any other data from your Google account.

We use Google's verification of your address to link your sign-in to an existing Teukoo account with the same address. Without this guarantee, someone could claim your address and take control of your account.

You can withdraw this access at any time from your Google account permissions. Your Teukoo account itself remains: you will sign in to it another way.

How we use your information

  • To provide and improve our services
  • To process payments and withdrawals
  • To communicate with you about your account
  • To ensure fair play and prevent fraud
  • To comply with our legal and regulatory obligations

Sharing of information

We do not sell your personal data. We may share information with:

  • Our payment service providers, to process your transactions
  • Our technical processors (hosting, email delivery, analytics), strictly within the scope of their assignment
  • The competent authorities, upon lawful request

Data security

We implement appropriate security measures (encryption in transit and at rest, strong authentication, restricted access) to protect your personal information against unauthorised access, alteration or disclosure.

Your rights

In accordance with the applicable regulations, you have a right of access, rectification, erasure and portability of your personal data. You may also object to certain processing.

To exercise your rights, contact us at privacy@teukoo.com.

Data retention

Your data is kept for the lifetime of your account, then archived in accordance with legal obligations (in particular accounting and anti-money laundering obligations).

Cookies and trackers

We use technical cookies that are necessary for the service to work, as well as analytics cookies to measure audience. You can set your browser to refuse them.

Contact

For any question about this privacy policy: privacy@teukoo.com.